Why Choose Us?
Shelving and storage knowledge and expertise is second nature to the Urbaboxx team. Due to our many years of hands-on experience and industry awareness, we can offer you the best quality customer support along with awesome products and inspirational ideas.
If you have a product question or request or would like some additional help, please get in touch, either through Live Chat, by email hello@urbaboxx.co.uk via the Contact Us form or through Social Media, just click your platform icon of choice to take you directly to our account.
We offer a range of convenient delivery options which are designed to suit you and fit in with your busy life. Order before 4pm and your order will be dispatched the very same day, and you can expect your delivery the next working day.
We will keep you in the loop every step of the way, so you can be assured that your exciting new products will be with you, when you need them.
Our delivery is fast and reliable and we offer a number of choices …
• Free Quick Delivery (2-3 business days) on orders of £40 or more
• Quicker Delivery (next business day)
• Premium: Saturday delivery
For more details, see our Delivery Policy.
Your purchase not quite right? We give you 30 days to make up your mind after receiving your delivery. If you decide to return all or part of your order, fill in the returns form that’s included in your order documents, contact us and we will pick up your returned goods free of charge (UK mainland only).
As long as the goods that are returning to us are in a fully-resalable and unused condition, we will refund you in full. Your statutory rights remain unaffected and for details, see our Returns Policy.
This website has been designed with your safety and security in mind. We implement industry standard security measures to provide you with the confidence that internet shopping with us is secure. Our secure server uses SSL (Secure Socket Layer) 128 bit encryption for all payment details provided. This ensures that information is encrypted on your computer and made invisible to anyone else when it is transferred to our secure server. This process is indicated by a small padlock in the address bar of your browser at checkout. Additionally, we have measures in place to identify fraudulent transactions and constantly update our website security in line with industry standards.
You can also be assured that your personal details are protected when using on our website and complies with the latest ecommerce data protection legislation. Read more regarding data, privacy and security.
